A Carter Lumber Window Sales Support Specialist is responsible for the success of the sale by assisting the Window Sales Specialist with general sales and service activities within the assigned region. This is accomplished by processing orders and invoices and scheduling delivery for window sales in a timely and efficient manner.
Carter Lumber
3178 E. Bristol Rd.
Burton, MI 48529
(810) 742-8250
Carter Lumber
3178 E. Bristol Rd.
Burton, MI 48529
(810) 742-8250
• Assists Window Sales Specialist by entering and placing orders.
• Handles incoming service and parts request and schedules the order accordingly.
• Ability to work with window software programs to make simple revisions or quote smaller projects.
• Ensures windows are ordered accurately and delivered on time.
• Communicates with window vendors for processing package, model home or conversion discounts.
• Keeps line of communication open between Window Sales Specialist, Outside Sales Representatives and customers to ensure that service is accurate and in a timely manner.
• Identifies personal growth needs and improvement opportunities; seeks to obtain product information; learns about building packages and products.
• Completes required training and development courses.
• Previous experience in a customer service environment
• Friendly, outgoing personality
• Ability to effectively communicate with others
• Familiarity with building materials is helpful
• Ability to participate effectively as a team member
• Knowledge of Microsoft Office including Outlook, Word, Excel and Power Point
Benefits Provided (full-time employees):
Medical Insurance
Vision Insurance
Dental Insurance
Disability Insurance
Life Insurance
Employer-matching 401(k) Plan
© Carter Lumber, 2021