Employee management, customer service and yard operations are the key components in this role. For employee management, you will be tasked with hiring, communicating, and disciplining. You will also be responsible for setting the proper example for all lumber yard employees to mirror.
For customer service, it’s important to be willing to help customers as needed. This entails assisting them with the selection and loading of their materials with a friendly attitude.
For yard operations, you will ensure that material is accurately pulled and staged for pickup and delivery. You will assist with dispatching by structuring the shipping of orders, including scheduling. You will be responsible for maintaining the inventory in the yard by conducting cycle counts and keeping the yard organized. You will ensure all yard policies are followed including sales, inventory, and safety. Finally, you will take charge of maintaining all equipment; scheduling vehicles for service and keeping up their maintenance schedules.
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