Customer Service

• Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.

• Ensures that material is accurately pulled and staged for pickup or delivery.

• Directs delivery schedules and responsible for ensuring that they are on time and the correct material and quantities were delivered.



Store Operations

• Responsible for maintaining the inventory in the warehouse by conducting cycle counts, keeping the warehouse organized, ensuring the correct material is shipped and received.

• Ensures all policies and procedures are followed in the warehouse including sales, inventory and safety.

• Ensures that all equipment is being properly used and maintained.



Knowledge and Training

• Identifies personal growth needs and learning opportunities.

• Completes required training.

• Commits to continued learning on products, packages, procedures and more.

• Encourages and oversees employee career development.



Staff Management

• Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas.

• Ensures goals are outlined for employees and are met.